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Q: What is the warranty period and the lifetime of the stove?

  • A: The warranty period for the product is highlighted on the warranty sheet.
    The warranty is valid from the date of the purchase, as evidenced by the warranty sheet (with a shop stamp, sales date, and signature of the sales person) and the fiscal receipt.
    Malfunctions of the appliance can be fixed outside the warranty period with original spare parts that we also give a warranty for under the same terms and conditions.
    Under the lifetime of a stove, we mean the period in which Alfa Plam undertakes to provide parts for a particular model. This period lasts for 7 (years).
    After this period the affected parts are provided in the new designs.